We are committed to protecting the privacy and confidentiality of the information we collect from registered users of the simGP website and visitors to our website.
This privacy policy sets out how Hahn Healthcare Pty Ltd collects, stores, uses, and discloses personal information. This privacy policy may be updated from time-to-time.
What personal information we collect
The personal information collected and maintained by us will depend on the interaction with you, but this generally includes your name, contact details, membership with professional associations and accrediting bodies, and details of your preferences or interests.
How we collect personal information
We collect your personal information during the registration process, in order to best serve your needs and maintain your individual learning management system records. In some circumstances, we may also collect it from third parties, such as through marketing organisations, including through the use of purchased lists. We may collect information about your visit to our site through cookies to assist us to measure and improve our website. You can set your browser to reject cookies or to notify you when you receive one in order to accept or reject such receipt in each instance.
Use of personal information
We may disclose your personal information to others for the purposes specified in the section above. This may include disclosure to our related companies, other companies or individuals who assist us in supplying our services who perform functions on our behalf, such a support services, technology hosting, where required or authorised by law to do so, and to anyone else to whom you authorise us to disclose it.
Access and correction of personal data
If you would like to request access to, or correction of, your personal information we hold about you, please contact us on the details included later in this policy. We will provide you with access to the information we hold about you, including for the purpose, of correcting or updating that information, unless there is an exception which applies under the Australia Privacy Principles. Your request to provide access to this information will be dealt with as soon as reasonably practicable.
Direct marketing
We may also use the information we collect to keep you abreast of updates to our website and to inform you about new products and services that you might find interesting. Our direct marketing consists of a range of communication channels, including telephone, email, and SMS, and we will send you advertisements, marketing, or promotional material from time to time. By resgitering with the simGP website you have elected to receive such information. You can change your mind about your preferences in respect of direct marketing at any time by contacting us directly, refer to the contact information at the bottom of the page.
How is your personal data stored?
We will take such steps as are reasonable in the circumstances to protect your personal information from risks such as misuse, interference and loss, and from unauthorised, modification or disclosure. We store your information at our premises, in electronic systems under our control and with contracted data storage providers. We have systems and procedures in place to safeguard information, including protections against unauthorised access, virus or other electronic intrusions, fire, theft or loss. We require our contracted providers to do the same. Our staff are bound by strict requirements regarding the protection of the privacy of the information we collect and hold about you.
We or our contracted data storage providers may use servers, systems and cloud computing providers outside of Australia. Our contracts with them require them to protect the privacy of your information when held on these servers and/or using cloud computing. Our contractors are required to comply with the Australian Privacy laws.
For how long do you keep my personal information?
We generally keep your personal information active for as long as is reasonably required to enable us to meet your needs. We keep registration information on file to enable us to undertake statistical and historical analysis and reporting. As part of our data security, we regularly backup and archive our electronic databases.
What if I want more information on how we protect your privacy or I have a complaint?
Please do not hesitate to contact us if you have a concern or issue in relation to how we collect, store, use or disclose your personal information.
Hahn Healthcare Pty Ltd
2/104 Mount Street North Sydney, NSW, 2060
T: 1800 954 787
F: 02 8212 8040
Published January 2019.